Terms of Service
Last updated: May 29, 2025
1. Agreement to Terms
By accessing and using FlatSwaps, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
FlatSwaps is a platform that facilitates home exchanges and short-term rentals between registered users. We provide the technology and services to help users connect, communicate, and arrange accommodations.
3. User Responsibilities
As a user of FlatSwaps, you agree to:
- Provide accurate and truthful information in your profile and listings
- Respect other users' properties and follow house rules
- Communicate respectfully with other members
- Report any issues or violations to our support team
- Comply with all applicable laws and regulations
4. Account Registration
To use certain features of FlatSwaps, you must register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Property Listings
When listing your property, you represent that:
- You have the right to list and offer the property
- All information provided is accurate and current
- The property meets all safety and legal requirements
- You will honor confirmed bookings and exchanges
6. Booking and Cancellation
Booking confirmations create a binding agreement between users. Cancellation policies vary by listing and are clearly displayed before booking. We encourage users to communicate directly to resolve any issues before cancelling.
7. Fees and Payments
FlatSwaps may charge service fees for bookings processed through our platform. All fees are clearly disclosed before payment. For home exchanges, no service fees apply to the exchange itself.
8. Prohibited Uses
You may not use FlatSwaps for:
- Any unlawful purpose or to solicit others to perform unlawful acts
- Violating any international, federal, provincial, or state regulations or laws
- Harassing, abusing, insulting, harming, defaming, or discriminating
- Submitting false or misleading information
- Uploading or transmitting viruses or malicious code
9. Limitation of Liability
FlatSwaps acts as a platform connecting users and is not responsible for the actual accommodations or exchanges. We do not guarantee the accuracy of listings or the conduct of users. Your use of the service is at your own risk.
10. Termination
We reserve the right to terminate or suspend your account at any time for violations of these terms or for any other reason we deem necessary to protect our platform and community.
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or platform notifications. Continued use of the service constitutes acceptance of modified terms.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at legal@flatswaps.com or through our support center.
Note: This is a demonstration website. These terms are for illustrative purposes only and do not constitute actual legal terms for any real service.